If you are seeking a stable and rewarding career with ample opportunities for growth in the development sector, International Rescue Committee - IRC has published UN vacancy openings in Bangladesh. They are looking for dynamic and promising individuals for the immediate appointment to the position of Senior Case Processing Officer on a contractual basis.
Overview
Job Id: req51793
Location: Baharchora, Cox's Bazar
Country: Bangladesh
Category: Operations & Administration Support
Employee Category Fixed Term
Job Type: Full Time
Work Arrangement: In-person
Open To Expatriates: No
Currency: Bangladesh Taka
Compensation: Monthly
Senior Case Processing Officer IRC, Cox's Bazar
The Senior Case Processing Officer ensures a high level of general processing on behalf of refugee applicants to the United States Refugee Admissions Program (USRAP) through case processing management and quality control functions, including data entry of refugee case file information into START, a State Department – managed system that supports the arrival and resettlement of refugees through technology. The position is responsible for complex data entry into the and assisting with daily workload management of the Case Processing assigned unit’s workload in a timely and accurate manner, in compliance with existing Standard Operating Procedures (SOPs). The SCPO performs other office functions outside of the general responsibilities of case processing as assigned by immediate supervisor including supervising workloads for contractual staff.
Senior Case Processing Officer Job Responsibilities
- Assist managers to manage task delegation and monitor progress of work completion of assigned units
- Supervise temporary staff, as well as provide relevant feedback to the Case Processing Manager on team’s performances and workload issues.
- Maintain high quality control levels of USCIS adjudicated complex/specialized caseloads of both the physical file and data entered into START.
- Acts as a liaison in the field between RSC Casework team, USCIS, IOM, and RAs for all post processing as necessary.
- Maintain various RSC-partner mailboxes, and action on follow up from USCIS adjudicated cases, complete with high level accuracy for all post adjudicated cases from USCIS, medical and departure updates with the International Organization for Migration (IOM), follow up on refugee case assurances with the Refugee Processing Center (RPC) and stateside resettlement agencies (RA)
- Ensure all data entered into START is error-free in accordance with USRAP guidelines and the cooperative agreement.
- Work closely with other SCPO to coordinate daily assessment, quality control of case updates, scanning /attaching, medical updates, assurance requests and travel packets within assigned units, and other units as necessary.
- Produces specific progress reports to Case Processing Manager as required
- Provide task-specific training/guidance to the Case Processing staff, as well as new hire/temporary/contractual staff.
- Perform other related duties as assigned, including being back up to CPM when required
Senior Case Processing Officer Job Qualifications:
Education Qualification
- Minimum Bachelor’s degree required.
Experience
- Minimum 3 years of relevant professional experience with previous data entry experience required, able to run and read high level spreadsheets and do advanced QC with a high level of attention to details.
- Resettlement processing or other NGO experience is preferred.
- Previous work in a multi-cultural environment is advantageous.
- Demonstrated Skills and Competencies
- High level of professionalism while carrying duties per the SOPs (ie. integrity and confidentiality)
- Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines and work well under pressure in a fast-paced team environment.
- Strong communication skills with a demonstrated ability to communicate and work effectively and professionally with partners, colleagues, beneficiaries, and interpreters.
- Problem-solver who takes initiative to provide solutions.
- Ability to perform interviews and data collection through good listening and analytical skills.
- Meticulously attentive to details, and able to ensure compliance of policies and procedures by team members, providing feedback in a professional and constructive way.
- Excellent data entry and report writing skills; ability to produce grammatically correct, error-free reports.
- Able to do advanced quality check on cases utilizing Tableau reports.
- When required, able to assist in providing the necessary guidance and support to co-workers.
- Team oriented yet able to think and work independently.
- Flexible and able to work in fast-paced, multi-cultural environment
Skills
- Excellent verbal and written English language skills.
- Computer Literacy – high level of competence in Ms Office i.e. Word, Excel, and PowerPoint, Outlook
- Able to run and read high level spreadsheets and do advanced QC with a high level of attention to detail.
- Proven advanced data entry skills with extreme accuracy, attention to detail, and self-checking abilities.
- Knowledge of Rohingya language strongly preferred.
- Ability to type 40 words per minute.
IRC Job Vacancy 2024
Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
International Rescue Committee
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC recruitment process
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
IRC Bangladesh Career
**Local applicants and women are strongly encouraged to apply**
Senior Case Processing Officer
0 Comments